Doug Moore
Director of Student Services
(423) 472-9571

Kellye Bender
Supervisor of Elementary Education
(423) 472-9571

Laura Vacheresse
Crisis Intervention Counselor
(423) 339-0902

Dr. Alicia Kahrs
Well-Being Specialist

Mental Health Resources

Cleveland City Schools offers comprehensive mental health resources to support its students. School counselors are available to provide immediate, on-site assistance, addressing a range of student needs from academic stress to personal issues. Beyond the school setting, Cleveland City Schools collaborates with local community health organizations, ensuring students have access to specialized mental health services and support systems. Additionally, the district partners with Care Solace, a service that connects families with mental health care providers in their community, ensuring continuous and accessible mental health care for all students. This multi-faceted approach ensures that students have the support they need both within the school environment and beyond.

School Counselor Directory

Together Toward Wellness

Cleveland City Schools distributes monthly "Together Towards Wellness" newsletters to families and guardians, providing comprehensive materials and information on enhancing social and emotional support for students.


Care Solace

Cleveland City Schools has partnered with Care Solace, a service that connects families with mental health care providers in their community, ensuring continuous and accessible mental health care for all students.

Phone: 888-515-0595

  • 24-7 Multilingual Support
    A multilingual team is available 24/7/365 to help you understand options, call providers on your behalf, and schedule an appointment.

  • Care Regardless of Insurance
    Connect to care with any coverage including Medicaid, Medicare, and sliding scale options for those without insurance.

  • Easy Access to Care
    Use Care Match, the self-serve website, to find a provider on your own.

Please note: Care Solace is not an emergency response service or mental health services provider. In the event of a life-threatening emergency, call 9-1-1 or the National Suicide Hotline 1-800-273-8255.

Support for Parents and Caregivers offers a library of on-demand courses developed by leading mental health experts, that provide education and therapeutic support to empower and give you hope as you support your child’s mental health. Some of the topics include:

  • Behavior

  • Anxiety & Depression

  • Bullying

  • Grief & Loss

  • Suicide Prevention

Support for Parents and Caregivers 

Cleveland City Schools has partnered with the Cook Center for Human Connection to offer a FREE mental health webinar series to all parents and caregivers during the 2024-2025 school year. Each webinar will be broadcasted live online and are available in English and Spanish. The recordings of each webinar can be viewed here (link coming soon). If you have questions about these events, please contact your student’s school.

  • Session #1: Your Child’s Anxiety

    • September 24th, 2024 at 6:00 p.m.

    • Link coming soon!

  • Session #2: Emotional Regulation: Recognizing What's Wrong

    • Date TBD

    • Link coming soon!

  • Session #3: Social Media: Protecting Your Child

    • Date TBD

    • Link coming soon!

  • Session #4: De-Escalating Cycles of Conflict

    • Date TBD

    • Link coming soon!

Youth Mental Health First Aid

Cleveland City Schools offers free training in Youth Mental Health First Aid (YMHFA) to all family members and caregivers of Cleveland City Schools students. Youth Mental Health First Aid is designed to teach adults who regularly interact with youth how to help an adolescent (age 12-18) who is experiencing a mental health or addictions challenge or is in crisis. The course introduces common mental health challenges for youth, reviews typical adolescent development, and teaches a 5-step action plan for how to help young people in both crisis and non-crisis situations. Topics covered include anxiety, depression, substance use, disorders in which psychosis may occur, disruptive behavior disorders (including AD/HD), and eating disorders.

By educating our families and caregivers, we can create a network of support that extends beyond the school walls, positively impacting the overall well-being of our students. Beginning summer of 2024, the YMHFA course will be offered to families and caregivers periodically throughout the year as interest is expressed. To be certified, you must complete a 2-hour self-paced online course followed by a 4.5-hour, instructor-led in-person class. 

If you are interested in being certified in Youth Mental Health First Aid, please click here to provide your contact information.